Account & Data Deletion

In accordance with Google Play Store User Data policies and privacy regulations, you have the right to permanently delete your Medarro account and all associated personal and academic data.

1Method A: Instant In-App Deletion (Recommended)

If you have access to your Medarro account, you can initiate immediate deletion directly from your settings:

Log in to your account and go to Profile / Settings.
Scroll down to the Danger Zone section.
Click Delete Account and confirm by typing CANCEL / DELETE.
Your session will terminate and data will be queued for permanent purge.

2Method B: Web Deletion Request Form

Use this form if you have already uninstalled the app, lost device access, or wish to submit an external deletion request.

Scope of Deleted vs Retained Data

Deleted upon verification: User authentication record, profile attributes (name, medical college, year), quiz history and attempt records, uploaded study notes, and personal data.
Legally Retained Records: Anonymized financial payment IDs and invoice receipts are preserved for the statutory duration required by Indian taxation and banking laws (via Razorpay).
Support: You can also email our privacy team directly at supportmedarro@gmail.com.